BPO Solutions

Contact Center
Workflow Automation
Technical Helpdesk
Non-Voice Processes

Engineering Services

Software Development
System Integration
Enterprise Mobility
IT Consulting

Cloud Computing

High Performance Computing
On-demand Services
Virtual Workspace

IT Infustructure

Data Center Solutions
Networking Solutions
Security Solutions


As well as numerous successful investments in the field of ICT, Impulse has a proven track record in working with clients and partners to facilitate various advanced ICT projects and processes. Impulse serves organizations in the public and private sector by helping them to switch their processes using ICT solutions, making them more efficient and cost-effective.

mobile number portability

Our solution allowed customers of Zain Telecom, Ooredoo, and Viva Telecom to keep their phone lines when changing telecom service providers. Mobile number portability was managed by the three telecom companies in coordination with the Ministry of Communications. This has helped bring back consumer confidence back in the telecom serving industry and has given life to a healthy competition among the service providers.

applied ict infrastructure

Today Kuwait’s Fatwa and Legislation Department can successfully monitor their manpower and documents via RFID tracking and in both indoor and outdoor checkpoints. This provides Fatwa with additional visibility, efficiency and security by providing them better control over their access protocols.

consulting kuwait’s ministry of communication

Impulse worked with Kuwait’s Ministry of Communication to efficiently provide BPO solutions when the Ministry required it. This includes understanding the requirements, audition the service providers, prepare a workflow and assign the points of contact in each process and have the whole process accessible via a dashboard.

impulse partners

As part of Impulse’s vision of providing at the core of Kuwait’s technology projects, it has partnered with these leading companies.
· Bitrix 24 – Providing the technology for maximum efficiency of communication and work.
· FutureTEC – One of the leading IT Solutions providers in Kuwait.
· Veilux – A world leader in providing technologies for the video security industry.


Being green is not only becoming more responsible towards the environment but also becoming lean enough for your business to thrive as well

Green ICT is about being more efficient with resources may it cost, energy consumption, or manpower by optimizing on information and communications technology. Impulse believes it is essential that businesses learn to make environmental decisions and reduce cost in their day-to-day running operations, which is why Impulse champions Green ICT helps companies to be as resource-efficient and sustainable as possible.

As part of Impulse’s mission to undertake sustainable development with the help of innovative and accessible technology, it serves businesses in achieving supreme green corporate objectives, achieving a better quality of work and maintaining growth, while reducing both energy consumption and cost.

Green ICT sees that businesses can save energy in an intelligent and sustainable manner. This can be made possible with both innovative and continuous demand for accessible technology.